When you choose to become a Jim’s Car Detailing franchisee, you will receive comprehensive training that is designed to instil in you the Jim’s values of integrity, quality and first-rate customer service. At first you will receive a business induction week at the Jim’s Group head office located in Melbourne, with accommodation and meals included. You will learn about administration, job allocation, customer service, complaint handling and general office procedures. You will then complete an intensive 5 days training program covering on-site training in the techniques of washing and detailing cars. Ongoing training will also be offered, as you work in your business, so that you can learn about new advances in technology and new products that appear on the market. We also run team meetings ever 6 weeks which includes team building activities, product demonstrations, practical training and general business to help you improve your business.